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About Our Flat Rate Services

• Any Quotes Without Hourly Rates Are Flat Rates, Meaning That Our Flat Rates Are Not Designed/Calculated/Linked To Time Spending.

• Our Flat Rate Always Consider Your Place Is In Good Condition. If It’s Not, Choose The Best “Dirt Build Up Level” Accordingly.

• Our Flat Rate Is Based On The Quality and Completion Of The Job. We Cannot Offer A Discount Because Our Staff Completed The Job Faster Or Slower Than Expected.

• We Cannot Complete Any Cleaning of Biohazard Places.

• We Can Provide An Estimate For The Length Of The Service, However We Cannot Guarantee How Long the Appointment Will Take.

• You Are Welcome To Specify If You Are Only Interested In Booking For A Finite Amount of Time, However We Cannot Guarantee Completion Of The Job If You Are Imposing A Cut Off.

• Our Staff Cannot Perform Trash/Recycling/Compostable Removal Larger Than A Few Regular Sized Bags, So Please Be Sure That Any Large Debris Are Removed Or Relocated Prior To The Cleaning Job. We Always Expect Your Place Is In Good Condition.

• Please Empty All Cabinets/Drawers/Closets and Defrost All Freezers Prior To A Service With These Extras, If Applicable.

• Our Staff Will Bring All Necessary Supplies Unless You’d Like Them To Use Something Specific Provided By You.

• Please Note That Our Staff Will Not Be Able To Bring A Step Stool Or Ladder, So If There Are Any Tall Areas You’d Like Cleaned, We Ask You To Provide A Safe Means Of Access.

• If You’re Not Sure About Your Place’s Square Footage, Go To Zillow.com And Type In Your Full Address In The Search Box.

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Extras

* We Have 1 Hour Arrival Windows to be chosen.

* Let us know in the “Customer Note For Staff” right below if you have time restrictions then our staff would do their best on the arrival time.


* Our Cancellation Policy is stated in our Terms of Service Page.

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Key Information & Job Notes

Key Information